as possible ROLE: Steer and govern Group IT Service Desk initiatives and projects Manage service delivery support Manage transformation within the IT Service Desk relating to new technologies and refined processes DevOps Agile Methodology JIRA & Confluence Service Desk Methodology Provider / Contract Management –
QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support