It Service Desk Controller Jobs in South Africa
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Service Desk Administrator Pretoria
Noam Solutions
South Africa
R10000 Successful IT Company needs a dynamic Service Desk Administrator with good telephone ethic to join their their team. Answering all incoming calls (client service, switchboard) Dealing with all client queries with
share this job on whatsappService Desk Agents X3
Randburg
Negotiable passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Service Desk Agent Midrand
Advanced Projects & PeopleMidrand
to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Service Desk Manager (applications)
Johannesburg
Negotiable
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.
What you’ll do:Service Desk environment, with a specific focus on application
Service Desk Agent
Johannesburg
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring year's experience
Must have experience with service desk ticketing systems and remote support tools.
Must
Service Desk Manager Parktown
Rainmaker Acquisiton CcJohannesburg
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
It Service Desk Analyst Johannesburg
Agc RecruitmentJohannesburg
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining defective equipment to management in writing. Control and record all IT equipment movements. Capture experience in a support environment. Highly customer service focused with excellent communication and negotiation improvement mindset for operations and customer service. Highly motivated, results-oriented, and excellent
Service Desk Administrator R10000
Noam SolutionsSouth Africa
R10000 Successful IT Company needs a dynamic Service Desk Administrator with good telephone ethic to join their their team. Answering all incoming calls (client service, switchboard) Dealing with all client queries with
It Service Desk Supervisor
Midrand
with client representatives, service providers and other areas within Service Management
Service Desk Supervisor Cape Town
Datafin It RecruitmentCape Town Region
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
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