ROLE: Steer and govern Group IT Service Desk initiatives and projects Manage service delivery provider/s JIRA & Confluence Service Desk Methodology Provider / Contract Management – SLAs and KPIs Technical
Job Purpose: To ensure the seamless operation, security, and efficiency of our organization's IT infrastructure. This includes managing and supporting various operating systems, network protocols, cloud services, and security measures. The role requires a versatile individual capable of performing s