Scheduling:
Technical Scheduling: Schedule service appointments for technicians based on customer needs and technician relevant information about the service process. Coordinate with technicians to ensure they have the necessary service appointments and address any scheduling conflicts or delays proactively. Optimize technician
Visit customer sites and inspect machines; Managing technicians; To manage contract costs; Discuss contract repairs with the technician; Inspect machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock; To lead the contracts service team; Ensure job c