What youll be doing:
Provide day-to-day support for our in-house software applications.
Diagnose and resolve software issues promptly to minimize downtime.
Work closely with our development team to identify and implement software improvements.
Assist in the
Duties and responsibilities
We require candidates with a technical background in our support centre to provide online and telephonic service and support to external customers and to assist internal business partners. The successful candidate must be focused and equipped to provide an outstanding customer service experience. Du
a designated region. To provide specialist technical training, support, assistance to customers, field
Liaise with our valued builders and trade specialists Admin support Merchandise and replenish products Organise
enabled to add value to clients. Product Specialist support Company Laptop Access to revamped modern
Liaise with our valued builders and trade specialists Admin support Merchandise and replenish products Organise
experience · Relevant practical experience in specialist area of support · Experience on applications relative maintenance · Relevant practical experience in specialist area of support · Experience on applications relative
experience · Relevant practical experience in specialist area of support · Experience on applications relative maintenance · Relevant practical experience in specialist area of support · Experience on applications relative
Role:
Serve as the primary on-site IT support specialist, managing and resolving a wide range of technical issues, from password resets to backup failures and VPN connectivity problems.
Engage in Active Directory management and provide comprehensive support for Microsoft O