To ensure all incoming incidents are responded to promptly, maintaining a confident and professional approach to all communications To accurately assess the nature of incident, following specific procedures based upon that assessment. To accurately identify the severity of the incident and appropria
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests. The team provides support to our global customer base covering multiple time zones. INVOLVES SO
The HC Group Data Analyst is responsible for collecting, analysing, and interpreting data to inform strategic decision-making. The HC Group Data Analyst plays a vital role in leveraging data to support evidence-based decision-making and
The HC Group Data Analyst is responsible for collecting, analysing, and interpreting data to inform strategic decision-making. The HC Group Data Analyst plays a vital role in leveraging data to support evidence-based decision