Gauteng Job Type: Permanent Job Level: Skilled Experience: Between 5 – 7 Years Summary POSITION DETAILS position requires a generalist with demonstrable experience in project management and process efficiency companies Project Management system (e.g. ProofHUB). Support in the delivery of consultancy and analysis for Develop reports and analytics to drive project improvements. Support testing of processes against agreed OUTPUT 3: TEAM MANAGEMENT Support, guide, and supervise the assigned support team. Understanding and management
PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution internal collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: • Minimum Matric qualification is mandatory Management is an advantage. • 7 years working experience in a large call centre at a debt collection company company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar Aptitude in decision-making and problem-solving. • Customer Centric. • Excellent interpersonal and public
industry by increasing company sales while gaining experience, advanced knowledge, leadership skills and abilities rate Build relationships with new and existing customers Cultivate new leads within the sales territory territory Travel throughout the territory and visit customers on recurring basis Meet personal and team sales
requirements and disciplinary issues. Providing support, guidance, and effective management of the team POSITION INPUTS Qualifications and Experience: Minimum 7 years’ experience within the investigations sector