satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements advantageous. Knowledge: Sound working knowledge of applicable legislation and terminology. An excellent understanding and communication skills Strong capabilities in mobilizing and building support amongst a wide range of
targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating and retaining the best people and managing the development of skills within the team. • Ensuring the delivery targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating
specialising in sales, marketing, training, development and brand activations. Thus, the success and
information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular