Desired Qualification •Grade 12 / Matric The post Client Service Consultant appeared first on freerecruit
Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 proficiency intermediate
customers that is in training Work directly with client to effectively coordinate each training project system training to customers Providing customer support, resolving customer queries, recommending solutions Excel proficiency intermediate Customer service / support experience will be advantageous R 18 000 to R 23
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 proficiency intermediate
Reference: CPT007107-ME-1 AFTERSALES SUPPORT ENGINEER CAPE TOWN SOMERSET WEST Minimum requirements: Engineering
Minimum requirements:
customers that is in training Work directly with client to effectively coordinate each training project system training to customers Providing customer support, resolving customer queries, recommending solutions Excel proficiency intermediate Customer service / support experience will be advantageous R 18 000 to R 23
ensuring our client support remains above our set standard while managing and processing client queries. to facilitate the seamless integration of new clients into the organization while ensuring strict adherence our client relationships.
Requirements:
complex things simple, all while improving our clients lives in the process
1+ years of experience Drive and own the new client onboarding journey
Develop and foster strong client relationships with with ease to properly understand the clients business needs and ensure optimal adoption of our software
software
Management of data migration from clients previous solution
Online training sessions on on our software
Regular client usage audits and consultation sessions to optimally use our solutions
customer champion services to clients, focusing on day-to-day support queries, strategic workflow advisory requirements of the client Responsibilities Provide Expert Guidance: Offer clients technical guidance Troubleshooting Assistance: Assist staff in analyzing client-specific logs to identify and resolve issues promptly Resolution Follow-up: Conduct thorough follow-ups with clients to ensure that reported issues are resolved promptly effective interaction with clients. Requirements Translation: Accurately translate client requirements into actionable