technical support and ensuring end-user satisfaction? We're looking for a dedicated Desktop Support Support Technician to join our team. In this role, you'll be responsible for providing desk-side remote support to end-users, resolving service requests, and ensuring the smooth operation of desktop systems staff computers and printers and general user support.
e user support to users across 125 stores (South Africa and Namibia)
looking for a Desktop Support Technician , in Cape Town. Responsibilities: Remote user support to users across 125 stores (South Africa and Namibia) General support of end user computing for hardware, networking expected SLA and quality requirements and KPIs to support client contract objectives. Excellent verbal communication deliver remote or telephonic support. Effective time and call management to support contractual objectives Requirements: 5 - 7 years IT Experience in remote End User Support. Must be experienced in Microsoft environment,
for IT equipment;
qualification
lities, but not limited to:
1. Desktop Support:
skilled Tier 2 Desktop Support professional to join our IT support team on a 12-month contract contract basis. As a Tier 2 Desktop Support, you will play a critical role in providing technical assistance and support to end-users, ensuring the smooth operation of desktop systems and applications applications. If you have a strong background in desktop support, excellent troubleshooting skills, and enjoy
are looking for a talented and multi skilled Desktop Support Engineer to join our dynamic team of IT professionals
passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside
available for emergency standby and after-hours support when required.
Duties
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Month Contract Established Company requires a Desktop Support Consultant to join their team on a contract contract basis Provide First & Second Line support to users Escalate calls Provide feedback on calls logged 10 or 11, Microsoft 364, VPN tools & Remote Support Basic Understanding of SCCM Salary Market Related
We are presently seeking 10 desktop technicians for a six-month contract in Cape Town. Applicants must Communication Support: Create and deploy images for all mobile devices. Provide ongoing maintenance support for 2nd Line Maintenance and Application Software Support: Resolve end-user problems promptly. Escalate unresolved applications. Conduct software maintenance and desktop imaging. Scope of Work: Assist in clearing ICT of Parliament's offices. Support the roll-out, training, and ongoing support of Members' ICT equipment