12 Month Contract. International Client is looking to employ a Team Lead to lead the business/customer facing IT service management operations team Develop ITSM tactical plans and implement approved IT service management strategies Collaborate to design customer focused IT services Lead the IT Servi
Job Specification
Promote quality throughout by assuring compliance to an effective quality management system
Continuous improvement of processes through the facilitation of problem solving and the process of change management
Development and Management of S
problem-solving skills, taking the lead during major outages. Adhere to the Change Management Process and Incident