Lead Logistics Operations Leader Jobs in Forest Town
Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
Intellibpo
Forest Town
R13000.00 to R15000.00 call centre Customer Care and QA Team Leaders to join and leader a team of customer care agents and quality to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your troubleshooting. Leadership skills: · Proven ability to lead and manage a technical team. Excellent interpersonal time zones. 3 -year international call centre Team Leader experience – required. Basic Salary: R13000.00
share this job on whatsappService Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R40 000.00 join our team at Intellibpo. As a leader in our contact center operations, you will play a vital role in managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee oversee daily operations of the contact center, ensuring adherence to service level agreements (SLAs) and and operational metrics. Analyse performance data to identify trends, opportunities, and areas for improvement teams to implement initiatives that enhance operational efficiency and customer experience. Monitor and
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