Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
to work with little supervision
EDUCATION, QUALIFICATIONS
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
join our team as a Recruitment Consultant As a Recruitment Consultant with us, you'll play a pivotal effective communication and service delivery. Consultative Approach: Act as a trusted advisor to clients unleashed, apply now to become our next Recruitment Consultant R216 000 - R220 000 - Annually
for a competent and results driven Recruitment Consultant to manage
the recruitment needs of the business
to be a Brand Ambassador, as the Recruitment Consultant is often the first experience candidates have
Facilitation
Our client is looking to employ a Recruitment Consultant RESPONSIBILITIES Candidate Sourcing Identifying sessions for candidates Presentation of Offer In consultation with the relevant manager, generate an appropriate
join a team of Chartered Accountants - as a Tax Consultant. Must have completed Bachelors Degree in Taxation/
building insurance, is seeking to recruit Claims Consultants to be based in Illovo, JHB. Process and manage
opportunity for you. Join us as a recruitment consultant, make no mistake this is a sales role within best talent for our clients. As A Recruitment Consultant you will be expected to: Thrive in a high-performance