and expectations effectively. Financial Asset Management: Adhere to quantity and cycle discount parameters credit notes. Maintain and upkeep company vehicles. Manage vehicle mileage within budgetary limits. Responsible service knowledge and understanding of category management Knowledge of marketing and accounting principles
Our client is looking for a Centre Manager in Umhlanga who has the following requirements:
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who has the knowledge of call centres An analytical mindset At least 5 years of experience as a manager A matric certificate
Location: Menlyn Maine, Pretoria Hybrid Work Model: Three days a week at the office Industry: Financial Consulting with fellow colleagues, other teams, managers & executives concerning enhancements and development written communication skills. Stress management skills. Time management skills. Target orientated. Decision-making
Location: Menlyn Maine, Pretoria Hybrid Work Model: Three days a week at the office Industry: Financial Consulting with fellow colleagues, other teams, managers & executives concerning enhancements and development written communication skills. Stress management skills. Time management skills. Target orientated. Decision-making
Location: Menlyn Maine, Pretoria Hybrid Work Model: Three days a week at the office Industry: Financial settlement reconciliations. Experience in Dispute Management Systems will be advantageous. Banking experience written communication skills. Stress management skills. Time management skills. Target orientated. Decision-making
Location: Menlyn Maine, Pretoria Hybrid Work Model: Three days a week at the office Industry: Financial settlement reconciliations . Experience in Dispute Management Systems will be advantageous. Banking experience written communication skills. Stress management skills. Time management skills. Target orientated. Decision-making
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction levels within the department ensuring workflow is managed Analysis of performance data ensuring that development ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree