Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES COMPENTENCIES AND SKILLS: • Aptitude in decision-making and problem-solving. • Customer Centric. • Excellent interpersonal Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES COMPENTENCIES AND SKILLS: • Aptitude in decision-making and problem-solving. • Customer Centric. • Excellent interpersonal COMPENTENCIES AND SKILLS: • Aptitude in decision-making and problem-solving. • Customer Centric. • Excellent
against agreed specifications, corporate standards and make recommendations for process/ procedural improvement through to market launch. Responsible for the set-up and management of project governance, scope, risk report analysis skills Critical thinking, decision making and problem-solving skills. Behaviours: Energized
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the
relevance of the information submitted by the team. Training, growth, development, and overall wellness of