environment 1 years' experience as an operations Manager in a call Centre environment 6-12 months' experience in environment 1 years' experience as an operations Manager in a call Centre environment 6-12 months' experience in
Core Competencies: Ability to manage a team Understanding Call Centre principles and practices Able to
installation • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call • Keep
expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and