solutions that enhance task management, provisioning, billing, asset tracking, and service contract management Service Field Management and Process Improvement Platforms Strong understanding of the field service industry
Airfreight sector. To manage and provide efficient and effective customer service by leading and motivating Safety Management Systems and Company Systems • Operational and Finance systems • Customer Service Training Self-motivated • Time management • Attention to detail • Good leadership skills • Customer service orientated • Service Team Management (Reservation Agents) ➢ Recruit, mentor and develop customer service agents and emergency plans when dealing with customers. ➢ Manage escalated service issues and be visible to team members
Airfreight sector. To manage and provide efficient and effective customer service by leading and motivating Safety Management Systems and Company Systems • Operational and Finance systems • Customer Service Training Self-motivated • Time management • Attention to detail • Good leadership skills • Customer service orientated • Service Team Management (Reservation Agents) ➢ Recruit, mentor and develop customer service agents and emergency plans when dealing with customers. ➢ Manage escalated service issues and be visible to team members
Job Role The successful candidate will be providing technical and diagnostic expertise within the workshop & service department and in doing so, advice and direct technicians on best practice methodologies for machine checks, repairs, and servicing as per customer requirements Responsibilities:
Requirements:
Tertiary Qualification in Engineering, Mechanical or Electrical
more than 10 Years experience in maintenance management or similar roles
Strong Technical Knowledge and problem solving
Interpersonal and Customer Service Skills
Responsibilities:
Reference: BOK004462-LA-1 Plant Maintenance Manager - Kempton Park Requirements: Tertiary Qualification in Engineering, Mechanical or Electrical more than 10 Years experience in maintenance management or similar roles Strong Technical Knowledge and problem solving Interpersonal and Customer Service
to management and Exco Management of internal relationships with support services Competencies / Skills
Prepare and send management reports with detailed feedback and corrective action Ensure service delivery to
Prepare and send management reports with detailed feedback and corrective action Ensure service delivery to
principles Understanding of stock management procedures Knowledge of customer service excellence Skills: Planning