We are looking for an experienced and detail-oriented delivery manager to join our dynamic Group Technology team. The individual will play a crucial role in planning, coordinating and managing the delivery and releases of our software solutions. The role involves direct communication and collaborati
performance excellence, managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities:
align with operational plans, effectively managing service delivery goals.
experienced Service Delivery Manager to join our team As a Service Delivery Manager, you will be responsible
management. Day-to-day management of all service assets related to the delivery of our clients' services
monitoring of SLAs
operational plans / schedules in order to manage achievement of service delivery goals
expertise in IT Service Management will be essential in ensuring that our service delivery processes are efficient
proactive measures are in place. Manage and guide staff for optimal service delivery. Manage escalated incidents
plans / schedules in order to manage the achievement of service delivery goals