advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
and communication skills Strong capabilities in mobilizing and building support amongst a wide range of
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the
relevance of the information submitted by the team. Training, growth, development, and overall wellness of