meeting quality standards for services, and evaluation of customer satisfaction
complaints. Tend to and arrange for guest needs. To monitor trends within the industry and make suggestions
complaints. Tend to and arrange for guest needs. To monitor trends within the industry and make suggestions
Keep a record of the daily production sheet and monitor the yields. Liaise with dispatch, ensure deliveries
Keep a record of the daily production sheet and monitor the yields. Liaise with dispatch, ensure deliveries
customer requirements to relevant parties.
Monitor the effectiveness of marketing and advertising
freshness Ensure cleanliness of the entire hotel Monitor daily variance reports and action shortages Understand
freshness Ensure cleanliness of the entire hotel Monitor daily variance reports and action shortages Understand
to all company policies and procedures
for development and training needs Staff locker monitoring and inventory Chairing of disciplinary enquiries