into the performance of the Contact Center. • Write SQL queries and procedures to pull data for analysis repositories REQUIREMENTS • Advanced experience with SQL and building data models • Preferred experience with
NGO and government entities. Computer literate: MS Excel advanced level. Familiarity with Oracle / SAP
NGO and government entities. Computer literate: MS Excel advanced level. Familiarity with Oracle / SAP
Management platforms (Genesys, Calabrio). • Proficiency in MS Office Suite (Outlook, Excel, Teams, Word, PowerPoint)
dynamic team, where you can leverage your advanced MS Office Suite skills, including Excel expertise, to
technology including micros / speed point machine, MS 365. A track record of leading and managing
including micros, opera / speed point machine, CCTV, MS 365.
You are flexible, able to work shifts