Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows quality, service, and professionalism. Continuously monitors delivery to make sure the customer is receiving
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows quality, service, and professionalism. Continuously monitors delivery to make sure the customer is receiving
Key Accountabilities and Outputs Customer Management Objectives To be actively engage and base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows quality, service, and professionalism. Continuously monitors delivery to make sure the customer is receiving
of mediums for communication at optimal pricing Customer centricity is key to executing campaign aligned Excellent relationship management skills across multi layered internal and external partners Build strong work well under pressure and collaborate with a multi-faceted team. Ability to travel nationally as business lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad
of mediums for communication at optimal pricing Customer centricity is key to executing campaign aligned Excellent relationship management skills across multi layered internal and external partners Build strong work well under pressure and collaborate with a multi-faceted team. Ability to travel nationally as business lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad
Reference: JHB007396-JO-2 Head Office of a Multi-national FMCG / Distribution concern based in Isando This includes financial negotiations with key customers and reviews of business activities. Be responsible trade support / allowances and rebates. Attend customer meetings with the Sales teams, when appropriate and analyse customer profitability. Assist commercial teams in negotiations with key customers on new proposals across all relevant dimensions, i.e. channels, customer, brand, SKUs, to support commercial decision making;
drive a differentiated service offering to Formal Convenience Trade customers, banner groups and outlets
and regional level and promote sales growth and customer satisfaction by successfully executing the national
efficiencies
POP evaluation of 3rd party delivery of service level agreements to grow accounts
Contribute
Model for The Beverage Company
Contribute to Customer and Product Segmentation Modelling, and Channel
manage sustainable, cost-effective route-to-market service methodologies for the Convenience Channel
Contribute
maintenance experience in workshop and field services; service, repair, and diagnostics knowledge/experience supplier and customer relations; and ensuring the highest quality standards and service is upheld at
and GM Ensure compliance to all regulatory and customer food safety mandates/ requirements Pest Control Establishes clear decision criteria for making informed choices.
Seeks relevant information to better understand
strategic accounts (get involved) 2. Provide customers with a point of contact scenario. 3. Apply the strategic accounts. 6. Provide a transport consultancy service to demonstrate total operating costs. 7. Manage results, grow customer satisfaction and relationships. 9. Provide a sales engineering service to ensure correct that the vehicle warranty remains intact to the customer. KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL deliveries and handovers. CUSTOMER RELATIONS 1. Manage and drive high level of customer interaction. Ensuring