Gauteng Job Type: Permanent Job Level: Skilled Experience: Between 5 – 7 Years Summary POSITION DETAILS planning and project coordination. The Project Manager needs to be able to work independently and collaboratively position requires a generalist with demonstrable experience in project management and process efficiency Delivery of projects (including all key milestones) on time, within budget and to agreed quality criteria from the business. Keep abreast of business and public needs to ensure project relevance. Establish and maintain
internal collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: • Minimum Matric qualification is mandatory Management is an advantage. • 7 years working experience in a large call centre at a debt collection company company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar the performance of staff, identifying training needs for call centre resources. COMPENTENCIES AND SKILLS: the performance of staff, identifying training needs for call centre resources. COMPENTENCIES AND SKILLS:
industry by increasing company sales while gaining experience, advanced knowledge, leadership skills and abilities skills Ability to multitask, prioritize, and manage time effectively ( ability to handle pressure ) Attention
POSITION INPUTS Qualifications and Experience: Minimum 7 years’ experience within the investigations sector