JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution internal collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: • Minimum Matric qualification is mandatory Management is an advantage. • 7 years working experience in a large call centre at a debt collection company company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES AND
identity of whistle blowers and the information they provide are effectively. protected. Analyse relevant data data and review evidence gathered. Provide expert input into investigations. conducted by self and the submitted by the team. Training, growth, development, and overall wellness of team. Provide regular feedback growth requirements and disciplinary issues. Providing support, guidance, and effective management of POSITION INPUTS Qualifications and Experience: Minimum 7 years’ experience within the investigations sector
Gauteng Job Type: Permanent Job Level: Skilled Experience: Between 5 – 7 Years Summary POSITION DETAILS planning and project coordination. The Project Manager needs to be able to work independently and collaboratively collaboratively with various stake holders, providing input into the complex aspects of a project. The incumbent position requires a generalist with demonstrable experience in project management and process efficiency the business. Keep abreast of business and public needs to ensure project relevance. Establish and maintain
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the industry by increasing company sales while gaining experience, advanced knowledge, leadership skills and abilities