Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 equirements:
Res
eating and managing training plans with customers
Accounting Training Consultant (POS 24081)
Somerset West
R 18 000 to bookkeeping experience
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 equirements:
Res
eating and managing training plans with customers
management software has an opportunity for a Training Consultant to join their fast-growing and accounting.
The Training Consultant will be responsible for training new clients to use the system
Creating and managing training plans with customers
• Reporting on training progress of all customers
that is in training
• Work directly with client to effectively coordinate each training project to
that the training plan stays on track.
• Provide system training to customers
• Providing customer
Creating and managing training plans with customers Reporting on training progress of all customers that that is in training Work directly with client to effectively coordinate each training project to completion ensure that the training plan stays on track. Provide system training to customers Providing customer support on to the system for new customers Training or consulting experience Bachelor's Degree in Accounting or or at least 3 years of bookkeeping experience Proficiency in Microsoft Word, and Outlook, PowerPoint and
Youre passionate about great customer experience, making complex things simple, all while improving process
1+ years of experience in an account management, customer success or online training in the software ease to properly understand the clients business needs and ensure optimal adoption of our software
migration from clients previous solution
Online training sessions on our software
Regular client solutions
Provide support on queries of existing clients, through providing advice, configuration
under pressure and if need, be able to work 8am 8pm on weekdays or weekends if needed to meet deadlines. 10-30 sales per month.
Must be able to be trained and manage themselves.
Must have a positive towards achieving sales.
We will provide them with a laptop, desk, leads and tools to do
understand what they need to migrate, creating technical specifications and provide support during migration them with queries Updating system training documents System training via zoom to ensure that customer Diploma or Degree) Experience in a financial/ accounting or bookkeeping position Experience with Pastel, QuickBooks software Fully bilingual Excellent MS Excell experience and Ability to work in fast paced environment
understand what they need to migrate, creating technical specifications and provide support during migration Degree)
understand what they need to migrate, creating technical specifications and provide support during migration Degree)