RESPONSIBILITIES:
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
GL and cost centres Monthly reports and commentary on all assigned accounts Analysis of old invoices and
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
Profit level. Develop client relationships that are mutually beneficial Set and achieve sales target and assist Netsuite Loves engaging with clients and making mutually beneficial deals Negotiation and Sales skills
Profit level. Develop client relationships that are mutually beneficial Set and achieve sales target and assist Netsuite Loves engaging with clients and making mutually beneficial deals Negotiation and Sales skills