Duties and Responsibilities: Online Lecturing (20 %) Online Lecturing on programmes in the distance mode programme for the Central Academic Team (CAT). Online Lecturing Development and Support (20%) Support initiatives and support of online lecturers- Program specific) Academic tracking of online lecturers/tutors and best practice for online TandL: including the development of support resources, online engagement and delivery yourself the hassle; we'll handle the preliminary online interviews. We strive to match candidates perfectly
Duties and Responsibilities: Online Lecturing (20 %) Online Lecturing on programmes in the distance mode programme for the Central Academic Team (CAT). Online Lecturing Development and Support (20%) Support initiatives and support of online lecturers- Program specific) Academic tracking of online lecturers/tutors and best practice for online TandL: including the development of support resources, online engagement and delivery yourself the hassle; we'll handle the preliminary online interviews. We strive to match candidates perfectly
including website management, social media marketing, online advertising campaigns, email marketing, and search for reaching and engaging with potential guests online.
deliverables and SLA's with stakeholders Own resolution of online incidents/bugs with relevant resolver groups including line support role for online SLT/CBU/VB/App and CEO escalations in the online space with an emphasis tools to enable First Call Resolution (FCR) in the online space – Informix SQL, Postman, SoapUI, Elasticsearch resolution turnaround times Provide support for online sales (checking order status, verifying payment field Good understanding of Oracle SQL Knowledge of online sales and ecommerce Knowledge of payment providers
understanding of Oracle SQL
business unit priorities
with business unit priorities Proactively manage online sales touchpoints including owned and partner sites improvements Online customer journey mapping and orchestration & improvement Manage online customer experience Operational responsibilities: Understanding of an online customer's journey from Order placement to fulfilment years' experience in Customer Service Experience in online customer journey mapping and orchestration Experience
improvements Online customer journey mapping and orchestration & improvement Manage online customer experience Operational responsibilities: Understanding of an online customer's journey from Order placement to fulfilment building product assortments and online marketing Experience in online customer journey mapping and orchestration
to meet daily and weekly targets. • Follow up on online applications, ensuring proof of payments and scheduling scheduling appointments. • Provide prompt responses to online and telephonic enquiries. • Conduct interviews Application Target • Assist students with the online application process during interviews, securing applications on the spot. • Follow up with unpaid online applications and ensuring payment is completed yourself the hassle; we'll handle the preliminary online interviews. We strive to match candidates perfectly
to meet daily and weekly targets. • Follow up on online applications, ensuring proof of payments and scheduling scheduling appointments. • Provide prompt responses to online and telephonic enquiries. • Conduct interviews Application Target • Assist students with the online application process during interviews, securing applications on the spot. • Follow up with unpaid online applications and ensuring payment is completed yourself the hassle; we'll handle the preliminary online interviews. We strive to match candidates perfectly