Accounts and Roles enabling feature team for an IAR Operations Engineer. The lucky fish who is fortunate enough
Our client requires the services of an Operations Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting edge technology Excellent teams in Global team collaboration High work-life reading and writing and presentation delivery. IT Operational Experience as per ITIL Project management experience special context of TLM. Practical experience in IT Operations. Ability to conceptualise complex information relevant for IT Operations. Practical experience with the classical IT Infrastructure Operations, DevOps and
environments in accordance with the agreed hours of operation within a shift model
environments in accordance with the agreed hours of operation within a shift model Usage of automation tools between development and support environments Assisting with the business cases Requirements management: followed Planning and monitoring Communication Assist with identification and management of risks Monthly
tools, incident, problem and change enablement Excellent analytical and problem-solving skills ServiceNow documentation of user guides and guidelines including operations manuals. Submitting, updating, and maintaining audit requirements to maintain compliance and operational integrity. Providing different levels of support managing incidents, and ensuring continuous operation of IT services. Focusing on continual service
incident, problem and change enablement
Performance Areas include:
environment. Minimum 3 years' experience in IT operations role. Knowledge of architecting and developing needs-based operating process within the agreed quality Ensures the operability and operational quality of tasks and content of the process IT Operations (IT.03 Monitor and Operate IT Product) Controls the overall improve operational quality for the assigned applications. Supports the product owner with operational issues issues. Prioritizes the scope of operations of the applications to the product owner for the assigned applications
rotation. Amazing brand with cutting-edge technology Excellent teams in Global team collaboration High work-life GitLab, Terraform, Ansible) Experience with ITIL Operation processes (Incident-, Problem- and Change management) (GROUP ZA, GROUP Germany, 3rd party supplier) Operations (2nd and 3rd Level) Steering and coordination
coach and give training to users when required. Excellent written, verbal, and visual communication skills for code, APIs and application functionality to assist other developers and stakeholders. If you are a