Reporting: The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce
Reporting: The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce
To ensure the effective management of all aspects of the campaign to ensure service delivery against client performance standards. Key Responsibilities: Ensure efficient operation of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually evaluate Team Leader
Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across
efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity