operational manuals 2nd and 3rd level technical operational support for developers (technical end users developing
operational manuals 2nd and 3rd level technical operational support for developers (technical end users developing
operational manuals 2nd and 3rd level technical operational support for developers (technical end users developing
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Lead a team M
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
Duties & Responsibilities
project capital budget Business Performance and Operations Support service delivery within department and project
excellence goals through strong operations knowledge. Resolve escalated support topics as part of tier-2/3
measures to improve operational quality for the assigned applications. Supports the product owner with necessary operational scopes for in the product backlog for the assigned applications. Supports the AWM
household maintenance problems to the Operations team. School Support: Provide support by walking girls to
standard operating procedures and protocols as well as required system documentation. Support operational excellence goals through strong operations knowledge. Resolve escalated support topics as part of tier-3 DevOps