of Digital Operations Specialist within the Digital OPS Support function function in the Digital Channels division of a telecommunications company for a 6-month Specialist: Digital Operations will report into the Portfolio Manager: Digital Operations, the individual responsible to ensure that the Digital Channels are functional and operating effectively, enabling customers investigate and case manage customer queries through effective incident management processes, identify
Reference: CAW005972-NT-1 Digital Manager - Johannesburg North, Gauteng Our client is looking for a dynamic individual to join their Management Team as a Digital Manager and oversee all digital projects and accounts ensuring customer satisfaction, delivering top-notch digital experiences and aligning with the Customer Experience and customer needs. Key Areas of Focus: Account Management: Collaborate closely with sales and technical maintaining strong customer relationships. Oversee the support process, ensuring effective communication and timely
collection performance and supervise daily call center operations, collaborating with various departments for optimal ensuring performance targets are met, and managing the daily operations efficiently. Foster a high-performance delivering high-quality stakeholder service, managing risks, and identifying training needs for continuous next level? Join our team as a Collections Operations Manager and make a significant impact Key Responsibilities: objectives. Measure and enhance the efficiency of operational processes. Create policies and procedures to
ITIL and ITSM such as Problem-Incident-Change Management processes
- Deep knowledge of Confluence
br />- Identity and Access Management
- Privileged Access Management (CyberArk, BeyondTrust, or
appropriate mitigation strategies
- Configuration Management
- Strong analytical and troubleshooting
resolve issues related to PAM implementation and integration
- Flexibility to take up different tasks
Professional (CISSP), Certified Information Security Manager (CISM), or vendor-specific PAM certifications (e
Our Client a Global Tech firm is seeking an Integrations Architect Specialist to join their team on a Rosebank.
The purpose of Global Information Management (IM) is to enable the delivery of business processes collaboration and knowledge management through the deployment, support and maintenance of enterprise enable the effective or seamless automation or operability of business processes that reside across multiple Enterprise Integration architecture and delivering solutions on the enterprise integration platform.<
Role:
A Senior IT Manager is required to play a crucial role in strategic oversight
This position involves steering the teams' operations, ensuring that infrastructure and applications
execution (GT) team, and other business units to support the company initiatives and improve interdepartmental
interdepartmental workflows and processes
Our Client a Global tech firm is seeking an Integration Architect Specialist to join their team in Rosebank environment.
The purpose of Global Information Management (IM) is to enable the delivery of business processes collaboration and knowledge management through the deployment, support and maintenance of enterprise enable the effective or seamless automation or operability of business processes that reside across multiple Enterprise Integration architecture and delivering solutions on the enterprise integration platform.<
Finance and Operations Manager will have oversight over both the financial and operational aspects of
entails leadership in the finance department, managing all financial matters such as internal and external
/>Moreover, the Manager will supervise company operations, including managing the operations team, IT Contractors
Additionally, the Manager will play a pivotal role in maintaining overall operational excellence and discipline
discipline, providing essential support to the national Managing Director (MD).
Key
for an Operations Manager on a contract role for 6 months. Overview: As an Operations Manager for the responsible for overseeing a wide range of crucial operational functions. You will play a pivotal role in ensuring platform while maintaining the highest standards of integrity, security, and customer satisfaction. ORequirements plus. Proven experience of 10 years in operations management, preferably in the technology or financial industry. Key Responsibilities: Audit Findings Management: Review and address audit findings promptly,
industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the Hardware responsibilities include the overall day-to-day performance management of critical service areas in the CSSD department Product Support, IFS system local administration and Hardware Technical training. Management of Hardware Solutions. Management of hardware service portfolio. Customer SLA management. Day-to-day management of all