industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Ability to promote and cross sell. Attend to outbound call volumes Admin and reporting ability required. Ability Matric Call Centre/ Sales/ Business Certificate. 1 – 2 years work proven experience in call centre/ sales/ sales/ administrator. Good track record. Contact Centre Experience. Additional languages advantageous. Strong
Ability to promote and cross sell. Attend to outbound call volumes Admin and reporting ability required. Ability Matric Call Centre/ Sales/ Business Certificate. 1 – 2 years work proven experience in call centre/ sales/ sales/ administrator. Good track record. Contact Centre Experience. Additional languages advantageous. Strong
VoIP, IP Surveillance, Internal Sales, or a Call Centre environment (Advantageous). Qualifications •
VoIP, IP Surveillance, Internal Sales, or a Call Centre environment (Advantageous). Qualifications •
within a sales position (Customer facing or call centre) Basic telecommunication skills Excellent written
VoIP, IP Surveillance, Internal Sales, or a Call Centre environment (Advantageous).
Qualifications
increase profitable business through our Service Centre.
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an