to employ a reliable and detail-oriented Candy Packing Assistant to join their team. The ideal candidate candidate will be responsible for assisting in the packing and labelling of finished candy products, ensuring shipment Responsibilities include: Packing and Quality Control: Packing: Packing of finished candy products into for quality, consistency, and appearance before packing Labelling: Apply labels and ensure all packages damage during shipping Counting: Accurately count and pack the correct number of candy pieces in each package
operations.
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. acting as an escalation point for 1st & 2nd Line Engineers
g> Business Development Executive - Commercial Lines
Industry: Insurance
clients.
Commercial lines Location: Cape Town Position: Business Development Executive - Commercial Lines Industry: potential clients. Achieve new business sales targets in line with sales plans. Provide after-sales service to Report writing Decision making Time management Selling Ability to manage own work and outputs Knowledge:
Job Role:
owner and manage the end-to-end lifecyle of the ticket until resolution as the next 1 st Line Support Engineer in a First-Line Support environment with the proven technical ability to perform First-Line Support to incidents and service requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful Retain ownership of support-call and diligently manage to resolution. Verify whether current requests ticket. Recognise and alert the Team Leader or Manager of trends in customer calls. Perform research and
Support Engineer to provide 2nd line support within the server management, end user computing layer and Assist with escalations from 1st line support engineers Provide 2nd line data centre support at the server server infrastructure level Escalate to 3rd line timeously to maintain SLA commitments, to further remediate the incident. Preventative maintenance (Patch management) Regular updating the Service Desk and all customers
First Line Support Engineer (Azure) Please note: This position is an in the office position and candidates dynamic and technically proficient First / Second Line Azure Support Engineer to join their dedicated IT Western Cape. The role involves providing first-line technical support to end-users through various channels documentation. - Collaborate with second and third-line support teams for complex issue resolution. - Ensure Attend daily strategy meetings with the Help Desk Manager. Requirements: Experience: Kaseya and other monitoring
Description Our client is searching for a First Line Incident Analyst to join their team. Contract: Permanent remote) Job Purpose: Your main duties will be to manage and resolve client incidents related to Q LINK these incidents and deliver superior services in line with Service Level Agreements. Duties and Responsibilities: first-line operational support to acknowledge/reject incidents. Attempt to provide first-line resolution promptly allocating unresolved incidents to 2nd line support. Monitor group mailboxes, ensuring all inbound