planning and project coordination. The Project Manager needs to be able to work independently and collaboratively Delivery of projects (including all key milestones) on time, within budget and to agreed quality criteria from the business. Keep abreast of business and public needs to ensure project relevance. Establish and maintain experts. Act as spokesperson on projects as and when needed. Be able to produce factual, concise, and well-written
the performance of staff, identifying training needs for call centre resources. COMPENTENCIES AND SKILLS: the performance of staff, identifying training needs for call centre resources. COMPENTENCIES AND SKILLS:
skills Ability to multitask, prioritize, and manage time effectively ( ability to handle pressure ) Attention