the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of Incident Report. IT Information Library (ITIL) and IT Service Management (ITSM): focus areas include, but are
T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of Incident Report. IT Information Library (ITIL) and IT Service Management (ITSM): focus areas include, but are
passionate about delivering exceptional customer service and providing technical support? We're seeking
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO
experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
- Maintain and update sailing schedule.
- Manage and monitor bookings with shipping (include monitoring daily stack dates)
- Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised containers.
- Clear Internal Sentry (latency)
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire
Our client are recruiting for 20 Customer Service Agents. Requirements: Must be dynamic, confident, very Basic Salary: Market related. The post Customer Service Agents appeared first on freerecruit.co.za .
Responsibilities:
Customer Service Agents in Pretoria As a Customer Service Agent for our, you’ll support clients with to their needs and offering excellent customer service. Your compensation Basic salary R8500 monthly with growth. Prerequisites High school diploma Customer service experience Promote the values of partnership, empowerment Eagerness to develop your skills The post Customer service Agents appeared first on freerecruit.co.za .