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Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents policies and procedures; Provide excellent customer service in both face-to-face situations and on the telephone;
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence the workshop through the provision of excellent service by managing employees and customer relationships Leading and motivating the workshop and service staff and Services Salesman personnel. ▪ Workshop customer met and services are developed to meet the future needs of the customer. ▪ Workshop Service solution
and retore patients' health Ensure optimal patient dialysis each day. Ensure the patient is weighed and observations on an hourly basis Ensure that the patient is satisfied with the treatment they have received dialysis as and when rostered Promote growth in patient numbers by maintaining a good working relationship doctors regarding patient care. Ensure that all stock used is accounted for on the Patient Control Sheet Sheet Participate in the education of patients and their relatives in the treatment of kidney failure To assist
prevent and report risks to ensure patient safety Facilitate a positive patient experience by creating a conducive Pharmacology Scientific nursing principles and process Patient assessment skills Nursing processes and procedures
optimal quality nursing care to critically ill patients in order to maximize a positive outcome for the Quality patient care by Obtaining the correct information pre-operatively and visiting the patient post-operatively post-operatively Ensuring that the patient is comfortable and assist the doctor during the surgical procedure
safe patient care by mitigating risks and meeting set clinical quality standards Manage the patient experience Scientific nursing principles and process Audit patient records Patient assessment skills Develop/ modify a nursing