QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience using any of the following tools - eWFM (ASPECT), Genesys or any other WFM platform. QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1
experienced Project Planner in the engineering industry. Maintain consolidated Project Master Schedule of all current
Maintenance Planner and Engineering Manager to Review and improve engineering work schedules, incorporating