strategies through the management of the daily productivity in and output measures required to achieve and TO: • Design and implement collection strategies, plans and procedures. • Set comprehensive goals for performance desired results and set targets. • Operational planning & managing the daily running of the call centre TO: • Design and implement collection strategies, plans and procedures. • Set comprehensive goals for performance desired results and set targets. • Operational planning & managing the daily running of the call centre
introduction of various and diverse projects, project planning and project coordination. The Project Manager structures for stakeholders including timelines, project plans, tasks, team responsibilities and status reporting scope, risk and issues, compliance, resource planning and reporting Reporting progress, the identification stakeholders within the project. Excellent communicator of plans and information: strong skills in building the case OUTPUT 2: PROJECT PLANNING Identify relevant/ pertinent objectives when planning projects. Evaluate
Monitor the company's industry competitors, new products and market conditions Familiarity with different
INVESTIGATIONS & PROJECT MANAGEMENT Strategise, plan, and conduct various concurrent small- and large-scale