by effectively calling clients Responsible for processing all correct information onto final sales Adhering 4500 plus commission and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY Minimum Requirements: -Presentable and professional REQUIREMENTS WILL BE DELETED. The post Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY appeared first
exceptional client service experiences to all clients. Queries and interactions are mainly telephonic or via written inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure Key Performance Areas (KPAs) • Ensure telephonic queries are dealt with timeously and effectively. • Ensure ownership of any query received Recommended Requirements and Experience: • Previous call-centre experience
fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
discussing client requirements either via call centre or over e-mail advising on suitable options in Effective management of booking administration processes including planning and preparation of cost itineraries amendments and cancellations, and adhering to payment processes. Maintain high levels of quality and productivity managing workload and meeting deadlines. Ensure processes are followed to reduce errors and losses and take Thorough working knowledge of the Reservation process from input to output Experience with reading and
procedures and processes requirements are met. Key Performance Areas: To ensure effective processing of payroll payroll transactions and resolving payroll queries efficiently and timely. To ensure data integrity when
messages for guests Listen and respond to guest queries and requests both in-person and by phone Review and charges with guests during the check-out process Process accurate payment of guest accounts Inform housekeeping
SALARY : R125 373 per annum CENTRE : Groote Schuur Hospital, Observatory REQUIREMENTS Minimum requirement:
and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) Process all loyalty report suspicious behaviour to management Address queries regarding store merchandise Essential: In-depth registers, and maintaining cash drawers Knowledge of processing sales, refunds and payments Strong command of
and optimize the companies’s product development process with three key Job. Objectives: Research product of product development process as well as excellent knowledge of user-centred design principles In-depth