provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies through the management of the daily productivity in and output measures required to achieve and Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE • Measure's effectiveness and efficiency of operational processes and find ways to improve processes company culture and vision. • Oversee the daily operational functions of the collection call centres of the
Monitor the company's industry competitors, new products and market conditions Familiarity with different
management of good relationships with the company’s operations team Minimum Requirements 4. POSITION INPUTS