passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team times and interaction is conducted in a highly professional manner.
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers swering inbound calls timeously.
customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
Must be able to communicate with customers professionally and articulately.
Must be able
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise
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We are looking for professional, self-motivated and determined individuals to before and are confident in delivering exceptional service to the international market…… Apply Now!
 responsibilities:
Deka Minas is a fast-growing international professional services company based in South Africa. Our core business are permanent and contractual recruitment services, with impressive triumph in Sub-Saharan Africa Deka Minas is a fast-growing international professional services company based in South Africa. Our core business are permanent and contractual recruitment services, with impressive triumph in Sub-Saharan Africa for our clients. Provide exceptional customer service to both clients and candidates, ensuring a positive
Deka Minas is a fast-growing international professional services company based in South Africa. Our core business are permanent and contractual recruitment services, with impressive triumph in Sub-Saharan Africa Deka Minas is a fast-growing international professional services company based in South Africa. Our core business are permanent and contractual recruitment services, with impressive triumph in Sub-Saharan Africa for our clients. Provide exceptional customer service to both clients and candidates, ensuring a positive
images) for purposes of research or commercial service, according to predetermined time and cost schedules business plans, by providing competence and professional expertise, and interacting with clients, collaborators conclusions with technical efficiency and professionalism. Comply with the internal administration requirements and machine time capture, business governance, professional reporting, project planning and management. appropriately captured and produce advanced professional level reports, publications, conference contributions
images) for purposes of research or commercial service, according to predetermined time and cost schedules business plans, by providing competence and professional expertise, and interacting with clients, collaborators conclusions with technical efficiency and professionalism. Comply with the internal administration requirements and machine time capture, business governance, professional reporting, project planning and management. appropriately captured and produce advanced professional level reports, publications, conference contributions
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers specific queries and providing them with excellent service. It is imperative that accurate information is swering inbound calls timeously.
keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers