To schedule technicians' service calls and manage their bookings, invoice clients and manage and control weekly, and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with obtain approval for quotations. Invoice clients for services rendered. Daily, weekly, and monthly reports. beneficial, Minimum 5 Years relevant experience, Client Service Experience, Planning and Scheduling Experience
with good customer service in all aspect of administration and delivery of service. 2) Account Development: value, provide support and excellent customer service, in order to grow existing accounts. KEY RESPONSIBILITIES: improvement projects that will increase profits or protect against risks in the function. • Establish and Oversee relationship with service providers and partners and ensure all the services are delivered properly years progressive experience within a professional services business, including the demonstrated ability to
given to candidates from the electronic or fire protection or security technology or ICT industry.
given to candidates from the electronic or fire protection or security technology or ICT industry.
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control weekly, and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with obtain approval for quotations. Invoice clients for services rendered. Daily, weekly, and monthly reports. beneficial, Minimum 5 Years relevant experience, Client Service Experience, Planning and Scheduling Experience
greeting members and delivering exceptional customer service assistance.
Key Performance
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within
decades of experience and expertise in financial services, management, software development and insurance and Reporting systems, to meet the demand and service expectations of their clients. First 3 months fully business relationships with management, staff and service providers and contribute to the overall strategy Experienced at developing elegant-yet-simple systems and services using best practices and design patterns Profile
decades of experience and expertise in financial services, management, software development and insurance and Reporting systems, to meet the demand and service expectations of their clients. First 3 months fully business relationships with management, staff and service providers and contribute to the overall strategy Experienced at developing elegant-yet-simple systems and services using best practices and design patterns Profile