FOR PATIENT SERVICES MANAGER PRIVATE HOSPITAL JOHANNESBURG TEMBISA The patient Services Manager is responsible responsible for the management of the patient services functions at this Hospital. Functions include managing Determine and implement the strategy for patient services, the strategy must include measures that support internal control environment. Ensure that the patient services policy and procedures are updated, monitor compliance members reports and feedback on status of patient services within the Hospital. Establish and maintain excellent
Accountable for quality, standards, service and desired outputs within inter-related functional
/>To implement a market driven differentiated service that builds sustainable competitiveness within
consistently meets the clients expectations for quality, service, and professionalism.
Continuously monitors
delivery to make sure the customer is receiving good service
Shows a strong commitment to exceeding customer
mistakes, apologise and make suitable changes to services
Negotiation
Able to recognise a situation