align IT services with business objectives Duties: Perform the role of subject matter expert (SME) on ITSM related topics: ITSM processes, foundation data, governance, and measurements. Creating and updating documentation analyzing performance issues to ensure service standards. Supporting IT governance and audit requirements
Duties:
working ServiceNow development UI Builder, Flows, Performance analytics, Reporting, Platform Analytics, Generative reports Use your Service Now experience to exercise governance on the reporting developments. Test and deploy
working ServiceNow development UI Builder, Flows, Performance analytics, Reporting, Platform Analytics, Generative reports
runs
testing/parallel runs System implementation System audits/quality assurance Back-end : Linux RDS (PostgreSQL) of hosted system. System implementation. System audits/quality assurance. Strong interpersonal and communication
"Deliver & Operate IT Technology" and "Manage IT Governance" Controls the measurement and communication of
runs
testing/parallel runs System implementation System audits/quality assurance Linux RDS (PostgreSQL) NodeJS
Infrastructure Operations IT Process Steering IT Process Governance Data Analysis The ability to analyse and visualise