Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
QA & QC Manager – Sandton Job Type: Contract Job Level: Skilled Experience: Between 7 – 10 Years Years Summary Position: QA & QC Manager – Sandton Reporting to: Project Manager To oversee the activity advantageous. Driver’s Licence and own transport. The post QA & QC Manager appeared first on freerecruit.co
the handover of QA deliverables for all testing phases.
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between relevant Legislation (e.g. FAIS, Insurance, NCA etc.) QA Scorecard Good Verbal and written communication skills
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between relevant Legislation (e.g. FAIS, Insurance, NCA etc.) QA Scorecard Good Verbal and written communication skills
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to
ranges. Facilitating the QA process. Measuring where necessary. Participation with QA in fittings and technical