an inspiring, empowering, and results-oriented leader with a passion for service excellence while maintaining inform all overnight staff of nightly activities, group and special arrivals, requests, and repeat guests professional passionate about delivering exceptional quality. You have excellent communication skills, solid
involves using agreed SOPs and ensuring all guest and group payments are made within predetermined timelines Suite skills, including Excel expertise, to drive quality results. You will excel by taking initiative, providing ability to analyse and form opinions and devotion to quality and results orientation will be crucial as you
standards of success. Your keen eye for detail assures that no aspect of a task is overlooked, guaranteeing
based on coverage needs. • Administration of user/group roles to optimize contact center performance. •