as supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in Deliver superior member service
Member retention
Experience & Competencies:
create customer loyalty and advocacy, increase retentions, increase share of wallet and longer survival executes customer campaigns to drive customer retention, loyalty and lifetime value. Set up journeys and through tactical campaigns, and improve retention through retention workflows. Manage and execution of multiple to build brand awareness, drive acquisition, retention and customer lifetime value. Partner closely with
create customer loyalty and advocacy, increase retentions, increase share of wallet and longer survival executes customer campaigns to drive customer retention, loyalty and lifetime value. Set up journeys and through tactical campaigns, and improve retention through retention workflows. Manage and execution of multiple to build brand awareness, drive acquisition, retention and customer lifetime value. Partner closely with
policies onboarded New brokers onboarded Policy retention rate Broker utilization rate Broker specific loss
the Clients for good customer management and retention. Achieve set revenue targets and market growth
the Clients for good customer management and retention. Achieve set revenue targets and market growth
policies onboarded New brokers onboarded Policy retention rate Broker utilization rate Broker specific loss
current assets and debtor age analysis Provision retention Accruals Sundry Debtors All other provisions and
including service level complaints Conservation / Retention of business including RAR's, Cancellations and
including service level complaints Conservation / Retention of business including RAR's, Cancellations and