enhancement efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes
calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain
position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown. WHAT
enhancement efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes
calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain
position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown. WHAT
Payroll related Administration Recruitment / Retention Industrial relations Training and development disciplinary cases Sound knowledge on recruitment / retention practises Extensive knowledge on South African
Payroll related Administration Recruitment / Retention Industrial relations Training and development disciplinary cases Sound knowledge on recruitment / retention practises Extensive knowledge on South African
and manage customer relationships that promote retention and loyalty, ultimately improving customer lifetime live Maintain relationships to ensure client retention Have regular catch-ups with existing clients (during
potential home loan clients , through lead providers (agents and originators ) and through personal marketing