negotiation skills with regard to finance debt collection matters. The post Senior Contact Centre Agents
ongoing service and support to your client base ● Retention of existing business including renewal discussions
• Daily bank reconciliations. • Direct Debit collections. • Banking cheques received. • Liaising with
Distribute bags to consumers according to services; ✓ Collect refuse bags and place them on the trolley for stacking Clear all spillage when bag breakage occurs. ✓ Collect new/replacement bins from central stores and load
role is to respond to financial inquiries by collecting analyzing summarizing and interpreting the financial
build morale, and increase productivity and retention Provide HR policy guidance Monitor and report
the RFC procedure. Delivering all documents and collection slips that are allocated to your trip sheet and
Group, as and when requested; Manage debtors and debt recovery on behalf of all units; Distribute the
of cargo flow from order placement to shipment collection. This includes managing complex client forwarding