technical background in our support centre to provide online and telephonic service and support to external successful candidate must be focused and equipped to provide an outstanding customer service experience. Duties Duties would include, but not limited to: Provide guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive manner. Provide advanced troubleshooting to resolve any escalated Manage and meet defined SLAs for each request. Provide frequent updates on all outstanding incidents/service
service providers, via email and telephonically Place different types of orders with service providers (i managers Facilitate meetings with different service providers to obtain updates and progress reports Various
service providers, via email and telephonically Place different types of orders with service providers (i managers Facilitate meetings with different service providers to obtain updates and progress reports Various
toward effective monthly collections percentage by providing up-to-date analysis and reporting and strategic monthly performance reports and presentations Provides day-to-day analytical assistance across multiple processes. Ensure the efficiency of resources by providing a strategic campaign plan to optimise the effective
dedicated elderly care facility, committed to providing top-notch care and support to their residents according to ward routine set out by Matron. Providing a safe environment by eliminating medico-legal
dedicated elderly care facility, committed to providing top-notch care and support to their residents according to ward routine set out by Matron. Providing a safe environment by eliminating medico-legal
rotational – Monday to Saturday – 7.00 am to 10 pm To provide positive experience by being helpful and senseticve
rotational – Monday to Saturday – 7.00 am to 10 pm To provide positive experience by being helpful and senseticve
according to ward routine set out by Matron.
according to ward routine set out by Matron.